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GENERATIVE AI GUIDANCE 

Gen AI Guidance

What is a Generative AI Interim Guidance?

Our Generative AI Interim Guidance is a helpful tool to enable the safe and responsible use of Generative AI (Gen AI) systems in the workplace. We encourage City staff to be creative with their use of Gen AI while also refraining from relying heavily on this technology for supporting critical processes.

This is not a policy, nor is this an ordinance; this is a dynamic guide created to empower City staff with the knowledge and confidence to use Gen AI. Lead by example and embrace this Guidance!

+Generative AI Interim Guidance v1.2

+Generative AI Use Case Registry

Why does this matter?

Generative Artificial Intelligence (Gen AI) is a new branch of AI technology that can generate helpful content—such as emails, research summaries, reports, and images — at the request of a user. Gen AI systems have become increasingly popular in all areas of society today and have the potential to support many City operations and services. With that being said, Gen AI also presents risks around AI bias, data privacy, and cybersecurity, highlighting the importance of developing our Guidance. We believe that Gen AI, when used safely and responsibly, can positively impact City services, businesses, and operations.

The nine key Guidelines for City staff are: 

1. Do not submit sensitive City information or private information of any individual or entity to a Gen AI platform.

2. We recommend that you create a new account for Gen AI use, separate from your longbeach.gov email address and your existing personal email.

3. Carefully review, verify, and fact-check via multiple sources the content generated by Gen AI.

4. Opt out of data collection and sharing whenever possible.

5. If you are considering negotiating a contract with a Gen AI provider or using a Gen AI tool not         mentioned in the Gen AI Guidance, you must contact TID.

6. You are encouraged to cite or reference when you use Gen AI within your documents.

7. You are encouraged to share with TID when you use Gen AI for particularly impactful and/or             creative use cases to enhance peer-to-peer learning.

8. City Departments may provide additional rules for their staff around Generative AI.

9. We encourage you to participate in the City’s Gen AI Staff Workgroup.

*The image on this page was generated from OpenAI + DALL·E 3. (2024). ChatGPT on January 4, 2024